Why over 10,000 support, service and helpdesk teams rely on us for customer feedback
Our customers regularly get a 80%+ response rate.
Reduce customer churn by addressing customer issues in real-time.
Increase positive reviews and word-of-mouth across multiple platforms.
We meet or exceed all GDPR requirements and work with many Fortune 500 companies.
Start sending surveys in as little as 2 minutes–no development required.
No credit card
Once you’ve tested us out, upgrade and receive a monthly credit allowance.
Start sending surveys which get results, in the next 2 minutes.
Be prepared for your response rate
Take action on all your feedback – you might be surprised just how much you will get.
“Our 80% response rate is unheard of.
The really cool thing is, 66% leave us a comment too”
“We have been completely blown away by the results of using CT. In the first 3 months, we had x6 the number of responses we hoped for. It’s easy to share internally, enabling teams to see live data on their own personal ‘thermometers’ so that they can see the effect they are having and strive to improve even further.”