Your course delegate clicks or taps a single icon on an email. They then get back to what they were doing. The days of 20 questions are over.
Already an Administrate account holder and want to find out how to send a survey to your course delegates?
Why use Customer Thermometer with Administrate:
- Trigger 1-click course feedback emails coming from Administrate, in your own style, language and character set
- Customise your rating buttons, or even use your own. The second your customer clicks a button, their feedback is registered.
- Trigger the rating buttons to appear at any point in the booking, training and follow-up process
- Choose from 2, 3 or 4 buttons for your customers to respond to. So it’s not just “good or bad”
- Customise the landing page that thanks them for their rating with your own logo and copy, and ask for additional comments (optional)
- Be alerted to “red” and “yellow” ratings via email and/or iPhone/Android alert
- View a list of all comments associated with the satisfaction ratings your customers have made for export, to share with colleagues
- Customer Thermometer allows you to add this function to the ‘Plus’ or ‘Enterprise’ Administrate account level
- Only one Customer Thermometer account is needed, for your Administrate subscription
The 1-click customer satisfaction survey for Administrate.
(The days of 20 question forms are over)
Real time, non-intrusive customer feedback. Send 000’s …
and only pay for what’s clicked.
“Every client you keep, is one less that you need to find” – Nigel Sanders
Already an Administrate account holder and want to find out how to send Customer Thermometer surveys?