Anti-Spam Policy

This Anti-Spam Policy applies to Customer Thermometer’s email customer satisfaction monitoring (“Service”).

Customer Thermometer is a permission-based customer feedback service. By using the Customer Thermometer Service you are agreeing to our standard Terms and Conditions, our Privacy Policy and to this Anti-Spam Policy, which are available online to view at

Customer Thermometer prohibits the following:

1. use of the Service in any manner associated with the transmission, distribution or delivery of any unsolicited commercial email or unsolicited bulk email (“Spam”). You may not use the Service to send any Spam;
2. use of the Service for:
a. the promotion or sale of email lists;
b. the sale or advertising or illegal goods or services;
c. the sale or advertising of pharmaceutical products;
d. ‘get rich quick’ schemes; or
e. gambling.

Any email sent through the Service must:

1. not use or contain invalid, forged or misleading header information;
2. not use or contain invalid or non-existent domain names;
3. not use a third party’s internet domain name without permission of the third party;
4. not misrepresent, hide or obscure in any other way any information identifying the origin or transmission path;
5. not use or contain false or misleading information in the subject line;
6. not use or contain any false or misleading content;
7. honour any opt-out request promptly and in any event within 10 working days from receiving the opt-out request (Customer Thermometer will automatically and permanently unsubscribe any of your recipients clicking the ‘unsubscribe’ button at the end of any email surveys sent);
8. not otherwise violate the applicable terms of the Privacy Policy and our Terms and Conditions.

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