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Talking to Strangers by Malcolm Gladwell: Book Review

I had this book on the shelf for some time but was only inspired to pick it up when I felt the need to be connected with my fellow humans more than ever. Understanding, compassion and faith in each other seem so critical but yet so elusive when we are literally living at a distance […]

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The Culture Code: Book Review

It may seem like a strange time to be reading this book when things that traditionally make us think of company culture – a full beer fridge, mission statement nailed on a wall somewhere and colourful beanbags in games rooms – may no longer be of any consequence or impact on how we work together, […]

Make a Customer Survey in 60 Seconds

Once you’ve made the decision to start measuring your customer satisfaction levels and you’ve chosen Customer Thermometer to help you get your customer feedback, we know you want to get your survey out to the masses as quickly as possible. Well, Customer Thermometer have got your back. We know that time is never your friend in […]