We understand how to offer great customer service

The Secret Women’s Business Network has been around for a number of years, helping readers with their small business ideas with advice and top tips.

Imagine our delight when they asked us if we’d like to kickstart their new series of podcasts and so we sent our co-founder along, Mark Copeman to talk about the evolution of Customer Thermometer, how we built it and some of the experiences he’s had along the way.

You can find the ‘How to give great customer service’ interview on their site, why not have a listen:

Listen how to give great customer service podcast here