How to embed a Thermometer survey template into your Intercom account

PLEASE NOTE, our user guide has now been updated and migrated. Click here for more comprehensive instructions on integrating Intercom.

Welcome along! Here’s how to add our 1-click surveys into your Intercom workflows. It’s a doddle!

1) What’s an Embedded Thermometer?

Embedded Thermometers are what we call the surveys you can add into Intercom (and any emails you send from other apps too if you want). Watch this short video to find out how they work.

2) integration instructions

Now you understand Embedded Thermometers, in this next video below, we show you how to integrate the HTML snippet generated from Customer Thermometer into the correct area of your Intercom account.

Remember, if you’ve got any questions, just get in touch with our team using the form below. We’ll be delighted to help.

Need more help or advice? Get in touch.