Replace your long-format online surveys with Customer Thermometer – it’s more transactional, more straightforward and more action-oriented than any survey you’ve used before before.
Make life easy for customers
4 real-time ways to get feedback. Customers want a real-time, transparent conversation with the brands they buy from. We make it easy for them to give you feedback from within any email you send them.
We work with the systems you already use
Customer Thermometer works across all major cloud platforms including Salesforce, Zendesk, Slack, ConnectWise, ServiceNow, Outlook, Gmail, Teams and dozens of others. See your customer feedback data on our of the box dashboards: by agent, product, territory and more.
Net Promoter Score
If your business tracks NPS, we can feed directly into your management team KPIs. Customer Thermometer is the best way to get NPS directly from your tickets, emails and transactions.
All inclusive pricing, no matter how many people you have
Our unique, fair billing policy means you only pay for completed surveys, rather than the number of employees using it.
The best way to bring feedback into your business, in a way customers love.
Try us completely free. No commitment, no details needed.
All our features, no time limit on your trial.
Take action on all your feedback. You’ll be surprised how much you will get.
Test a Thermometer
Cookie and Privacy Settings
Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.
These cookies are strictly necessary to provide you with services available through our website and to use some of its features.
We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.
We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.
Google Webfont Settings:
Google Map Settings:
Google reCaptcha Settings:
Vimeo and Youtube video embeds: