Customer Thermometer News & Press

We believe that companies tend to get comfortable doing the same thing as each other. Replicating what other firms are doing, and making only tiny changes to their survey approach in the face of extreme customer apathy are examples of that. But the survey industry is undergoing dramatic changes, and companies are now desperate to find new ways to get feedback in an environment where survey engagement is so low.

In order to spread our message about a fresher, more relevant way of doing surveys, we undertake regular press activity and contribute to the customer feedback debate. Here’s where to find all the latest Customer Thermometer news, press articles and mentions. From articles about us in the International Business Times, the Telegraph and MyCustomer, through to coverage in GetApp and AppStorm, you’ll find all things Customer Thermometer news related in this section of the blog.

Zendesk survey integration

Zendesk survey integration from Customer Thermometer

We're pleased to announce a Zendesk survey integration from Customer Thermometer.The helpdesk manager of a very large company, currently using Zendesk to manage tickets, contacted us a few months back. He wanted to add the power of the…
Sensing customers around the world

Sensing customers around the world

I'm sure the majority of our readers, customers and trialists will be familiar with the power of Google Analytics - Google's tool for measuring website traffic statistics. We've always been a big believer in the phrase "if you can't measure…
Sensing customers around the world

Customer Thermometer 1.7.1 launches more fabulous features

Customer Thermometer survey app launches more fabulous 1-click survey features Hi – it’s the Customer Thermometer team once again excited to bring you yet more functionality we hope will make your lives even easier when using the service. Unsubscribes As…
Sensing customers around the world

How to display live Customer Thermometer results on your Facebook page

Customer Thermometer's embeddable widget allows you to publish your survey response results to the public. More specifically - to your customers.In our initial release a couple of weeks ago, there is a single widget available, which displays…
Sensing customers around the world
Sensing customers around the world

Customer Thermometer reviewed by the Busy Bee Cleaning Company

The Busy Bee Cleaning Company has been using Customer Thermometer for over a year now and I think it's fair to say we've found a fan of the service!The founder and owner of the business, Alonzo Adams asked us whether he could provide a testimonial…
Sensing customers around the world

Customer Thermometer plans a huge new release of functionality!

Since we started Customer Thermometer back in January 2011, simplicity has always been our ethos - simplicity for our users and simplicity for Thermometer respondents.Despite that ethos, we've always wanted to keep developing the application…
Sensing customers around the world

New corporate Outlook functionality released

New corporate Outlook functionality released Late last week, we launched v 1.6.1 of Customer Thermometer - which contains a brand new HTML only Thermometer template. This means that if you are sending emails into or within a corporate environment,…
Sensing customers around the world

Customer Thermometer goes festive for the holiday season

Brighten up your customer experience surveys with our Christmas icons!Earlier today, the Customer Thermometer team did the equivalent of switching on our Christmas lights...We have added 3 sets of Christmas icons which will be available…
Sensing customers around the world

Customer Thermometer launches v1.6

The evolution continues, thanks to customer feedback We’re excited to announce that v1.6 of Customer Thermometer has just gone live.Below, we’ve listed the new functionality that’s now available.There's also a video demo to show…
Sensing customers around the world

Customer Thermometer releases v1.5

Despite yesterday being April Fools day, it was a great day for Customer Thermometer. After a few weeks of listening to feedback, planning and coding, we are proud to release Customer Thermometer v1.5 which is now available to you when you log…
Sensing customers around the world

Customer Thermometer releases v1.4

Yesterday, after much thought and customer consultation, Customer Thermometer v1.4 was released to the live application. We have just turned a year old and have learnt a lot from our customers over the last year. Thousands of Thermometers have…