No more boring “click this link”. We could all do with taking a bit of time to check in on others – your customers can respond directly from the email you send them, maximizing response and feedback.
4 engaging ways to get feedback, rolled up in any way you like. If you’re capturing new customers right now, we can help you keep them. Weave into any emails you send to customers.
Our 1-click email survey builder is simple, powerful and fun. Create a survey in seconds.
You get a lot more feedback if the survey is personalized to your brand and team.
If something’s not right, you want to act. We’ve got real time email alerts, plus integrations with Slack, dashboarding tools, webhooks, API…
No need to build reports, they are ready and waiting for you from the first click. It all just works.
See who, or what, is performing best in your business. Look at satisfaction data by agent, product, territory and more.
Want to get feedback from emails you send from Salesforce, Zendesk, ConnectWise, ServiceNow, Outlook, and dozens of others? We’ve got you covered. Plus, our HTML method means you can embed surveys into thousands of other apps too. Look at satisfaction data by agent, product, territory and more.
A simple, customer-friendly way to measure NPS alongside your tickets, emails and transactions.
We’ve got multi-user options, both full-access and read only, for maximum flexibility.
Get beautiful mini reports and widgets, so each team member, or team lead, can see how they’re doing.
We’re in the customer service game and we take ours very seriously indeed. Our Ministry of Magic support team is passionate about helping you take your customer feedback to the next level.
We know you want peace of mind on data security, GDPR and we’ve got it. Simple and flexible for small business with the security and compliance you need at scale.
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