1-click, user-friendly online surveys.
The internet is full of survey tools. Some are designed for broad-based research into consumer behaviour and others tightly targeted to deliver very specific information. Many offer both, and the features often look exactly same. Some are free, some you pay for, and others offer free trials.
Businesses use surveys for all sorts of reasons. They carry out market research to find out how their employees feel, find out why employees leave and understand what makes their customers happy. They collect client feedback, establish brand awareness, identify the impact of training and track the effects of change. They find out how much delegates enjoyed events. They generate sales leads. And entrepreneurs use them to spot trends and opportunities. Let’s face it, surveying online is a marketer’s best friend.
Customer Thermometer’s Outlook signature survey is unique, brandable, engaging and gets results. It’s the antidote to long surveys; customers love using it.
Take our guest satisfaction survey for a test drive.
Get an account and 10 surveys completely free.
- No credit card requiredOnce you’ve tested us out, upgrade and receive a monthly credit allowance.
- Fully functional accountStart sending surveys which get results, in the next 10 minutes.
- Be prepared for your response rateTake action on all your feedback – you might be surprised just how much you will get.
The market leader in engaging feedback
Full, out-of-the-box reporting with a real-time dashboard overview
Gain useful and actionable feedback with metrics ranging from CSAT and NPS to TempTracking and league tables. View or export your data to use it how you choose, see a live comment stream and the geolocation of responses, track targets and schedule reports for when you need them. Not only this, but you can use webhooks to trigger actions inside other apps, and we offer many integrations to write back your data into your system.
Award-winning customer service
Because of our hard work, we’re very pleased to say that we’ve grabbed a few awards over the years. We value good – magical – customer service so much that our support team have been nicknamed ‘the Ministry of Magic’! We want every customer to get the best from our software and to feel supported along the way, and it’s our goal to be the world’s best company to work with and for.
Feedback no matter what size you are
From startups to global brands, thousands of customer-obsessed companies
in over 160 countries use Customer Thermometer
Customer Thermometer integrates with 100s of services
gmail
Zendesk
Salesforce
ServiceNow
ConnectWise
