Customer Thermometer application tour
If you’ve just signed up or are looking to evaluate us, the demo below is a great place to start…
Contents
If you’d like to skip to a specific piece of detail – use the timings below.
00:22 Logging in & concurrent logins
00:42 Dashboard overview
01:41 3 Modes of operation
01:45 Email Thermometer description
02:07 Embedded Thermometer description
02:53 Outlook / Gmail signature Thermometer description
03:12 Landing pages description
03:40 Setting up Thermometers – an overview
04:20 Process of sending a Blast (Email Thermometers only)
04:37 Reporting overview
04:57 Blast breakdown screen tour
05:45 Account-wide reporting options
06:15 Options for subscription plans and how to convert from trial account
06:57 Explanation of “Auto upgrade”
07:26 Explanation of credits
07:51 Accumulated credits? How to downgrade.
08:16 Viewing monthly invoices
08:31 Cancelling your account
08:46 Account settings overview
09:34 Comment widget moderation
10:28 Custom icon sets & Email Thermometer footers
11:16 iOS/Android notifications
11:41 Net Promoter Score
12:07 API details
12:37 Custom Field labels for email alerts
13:18 Unsubscribe details (Email Thermometers only)
13:43 Custom social icons for Landing pages
