1-click, actionable restaurant surveys.
Learn how your restaurant customers feel about your menu, service, and your restaurant with a simple, effective customer survey. Using email surveys or tablet surveys, it’s never been easier to gauge satisfaction than with 1-click feedback – customers love it.
Great food, great service and great feedback matters more than ever in the highly competitive food service sector. The 80/20 rule says 20% of your customers generate 80% of your income. That means you need to understand exactly what your customers think about every aspect of your restaurant.
You can use surveys to find out exactly what your customers feel about their meal, the service, the ambience, the wine list, the background music, the décor, the entire experience. You do it at the point they leave the premises, when it’s fresh in their minds, either by email or locate a tablet survey near the exit.
If patterns appear, and enough people feel the same way, you can take action to delight future customers and please your regulars. Roll it all together and you get what you need to improve and hone every aspect of your restaurant business to perfection.
Take our restaurant satisfaction survey for a test drive.
Get an account and 10 surveys completely free.
- No credit card requiredOnce you’ve tested us out, upgrade and receive a monthly credit allowance.
- Fully functional accountStart sending surveys which get results, in the next 10 minutes.
- Be prepared for your response rateTake action on all your feedback – you might be surprised just how much you will get.
The market leader in engaging feedback
Full, out-of-the-box reporting with a real-time dashboard overview
Gain useful and actionable feedback with metrics ranging from CSAT and NPS to TempTracking and league tables. View or export your data to use it how you choose, see a live comment stream and the geolocation of responses, track targets and schedule reports for when you need them. Not only this, but you can use webhooks to trigger actions inside other apps, and we offer many integrations to write back your data into your system.
Award-winning customer service
Because of our hard work, we’re very pleased to say that we’ve grabbed a few awards over the years. We value good – magical – customer service so much that our support team have been nicknamed ‘the Ministry of Magic’! We want every customer to get the best from our software and to feel supported along the way, and it’s our goal to be the world’s best company to work with and for.
Feedback no matter what size you are
From startups to global brands, thousands of customer-obsessed companies
in over 160 countries use Customer Thermometer
Customer Thermometer integrates with 100s of services
gmail
Zendesk
Salesforce
ServiceNow
ConnectWise
