Posts

,

How to beat the big boys at marketing & customer service

How to beat the big boys at marketing & customer service In this episode of Customer Thermometer TV, renowned author, blogger & speaker David Meerman Scott explains why the worlds of marketing and customer service are colliding –…
,

Why David Meerman Scott's new book is essential reading

Santa was very good to me this year – at the top of my stocking was a copy of David Meerman Scott's Real-Time Marketing & PR.I read it with an increasing sense of excitement. David makes some extremely timely points for not only the…