ISO (International Organization for Standardization)

Is a global network that identifies what International Standards are required by business, government and society, develops them in partnership with the sectors that will put them to use, adopts them by transparent procedures based on national input and delivers them to be implemented worldwide.



A guide to running ISO customer satisfaction surveys

Achieving compliance with ISO 10002, (customer satisfaction), no matter how big or small your company, calls for: an open, effective and easy-to-use process a customer-focused environment open to feedback running a customer satisfaction…