• Slack

    Our Slack app posts your feedback directly into a Slack channel. You are able to configure what alerts and comments are posted and for what thermometers. Connecting to your Slack Channel From the top navigation, you’ll find a link to Slack. This will authenticate our Slack app with your Slack account….

  • Setting up a Pulseway PSA Thermometer

    Create your Pulseway PSA Embedded Thermometer Create a new Embedded Thermometer. Choose “Pulseway” from the i) Embedded Thermometer type drop down box: Customize your Thermometer and Landing pages as required. Generate your embed code Once completed, click the “Generate embed code button”: You will see a window popup. Edit the…

  • Creating a Zoho Mail Signature Thermometer

    Step 1 – create your Zoho Mail signature Thermometer Create a new Embedded Thermometer. Choose “Basic HTML” from the i) Embedded Thermometer type drop down box: When you’re happy with your setup – you can then add your Thermometer to your Zoho Mail signature(s). Step 2 – generate your HTML…

  • Setting up a Kustomer CRM Thermometer

    Step 1: Create your Embedded Thermometer Create a new Embedded Thermometer. Choose “Kustomer” from the i) Embedded Thermometer type drop down box. Next, enter your Kustomer sub-domain name. If your Kustomer URL is https://acmewidgets.kustomerapp.com, Enter acmewidgets in the box: This will allow direct links back to Kustomer conversation threads, from…

  • Setting up a SolarWinds MSP Manager Thermometer

    With the 3.4 release of MSP Manager, notifications are now customizable, allowing Customer Thermometer 1-click surveys to be added. Step 1: Create your Embedded Thermometer Create a new Embedded Thermometer. Choose “Basic HTML” from the i) Embedded Thermometer type drop down box. Customize your Thermometer and Landing pages as required….

  • Asking multiple questions

    Customer Thermometer exists to get you amazing response rates and great feedback from as many customers as possible on a regular basis. When we created our business back in 2010, we had one mission in mind, to combat survey fatigue. Even back then, people were becoming tired of lengthy surveys….

  • Privacy and data protection

    Customer Thermometer prides itself on its security, privacy and data protection. You can find our security statements here. You can find our privacy policy here. Our statements around GDPR (UK only) are here.

  • Setting up an Atera Thermometer

    Create your Atera Embedded Thermometer Create a new Embedded Thermometer. Choose “Basic HTML” from the i) Embedded Thermometer type drop down box. Generate your embed code Click the Generate embed code button. You will see a window popup. Add the Atera fields you want to be able to report satisfaction data…

  • Integrating with other systems

    Customer Thermometer works as a survey plugin with 40+ different systems and apps. We hear of new systems on an almost daily basis and work hard to ensure customers can use the service, regardless of whether we have a formal integration published. How to tell if Customer Thermometer can work…

  • Setting up a CodeTwo signature Thermometer

    Create your CodeTwo Embedded Thermometer Create a new Embedded Thermometer. Choose “CodeTwo” from the i) Embedded Thermometer type drop down box: Customize your Thermometer and Landing pages as required. Generate your embed code Click the Generate embed code button. You will see a window popup. Edit the fields shown below as…