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Setting up a CodeTwo signature Thermometer

You can insert your feedback buttons into Office365 or Exchange CodeTwo signatures.
The instructions below show the Office365 setup. However, your Thermometer code will work in your Exchange editor too.

Create your CodeTwo Embedded Thermometer

Create a new Embedded Thermometer.

Choose “CodeTwo” from the i) Embedded Thermometer type drop down box:

Customize your Thermometer and Landing pages as required.

Generate your embed code

Click the Generate embed code button. You will see a window popup.

Edit the fields shown below as required.

To find other fields for tracking, visit the CodeTwo Editor and click the “AD attributes” button to reveal additional fields. Copy and add relevant ones to the popup fields as shown below.

When complete, click “Generate HTML”. You’ll then see the HTML code appear on the right.

Copy the HTML generated to your clipboard, ready for pasting into your CodeTwo signature.

Adding signatures to your CodeTwo account

From within your CodeTwo client, select the signature which needs editing and click ‘Edit signature‘:

This will open the signature editor, where you will add your Thermometer code.

Place the cursor exactly where you want to insert the Thermometer and click the ‘Insert HTML snippet’ button:

In the ‘Insert HTML snippet’ window, paste in the HTML code copied from your Customer Thermometer account in the first phase:

The images in the snippet are hosted images. However, you can convert them to embedded images by selecting the checkbox at the bottom of the ‘Insert HTML snippet’ window. 

Click ‘Insert’ to place the snipped into the signature.

Back in the WYSIWYG editor, you’ll see that the feedback buttons have been added to the signature. Finally, you can click ‘Preview’ to see how the signature will appear for different users:

Remember to click ‘Save’ once you have finished composing/editing your signature template.

Set your signature live as you would do normally.

CodeTwo offers their own excellent guide to adding a Customer Thermometer survey into a CodeTwo signature – this can be found here

Updated on May 8, 2019

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