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Exclaimer Cloud 365 Custom field variables

Capturing identifiable data with Exclaimer Cloud 365

In order for the recipient and sender details to display within your reporting and the email notifications you first need to capture it. This would be done at the point that the email is sent, by including variables from Exclaimer in the Thermometer code. It works in the same way that you might add a merge field to the body of an email to merge in the recipient’s first name.

Below you’ll see a table of Exclaimer variables for you to choose from to insert into your empty custom fields in the survey code generator.

The variables you enter will dictate what data is captured alongside the ratings in your account, so this is an important step for ensuring the feedback you collect is identifiable. 

Variables list

Office 365 Display Name  Exclaimer Cloud Name 
City  {City} 
Company  {CompanyName} 
Country or region  {Country} 
Department  {Department} 
Display name  {DisplayName} 
Username / Email  {Email} 
Fax number  {Fax} 
First name  {FirstName} 
Job title  {JobTitle} 
Last name  {LastName} 
Mobile phone  {Mobile} 
Office  {Office} 
Zip or postal code  {PostCode} or {ZipCode} 
State or province  {State} 
Street address  {Street} 
Office phone  {Telephone} 
*{Email}   
*{CustomAttribute 1-15}   
N/A {Recipient} – captures a single recipient only
(the first recipient if multiple provided)
N/A {Recipients} – captures all numbers of recipients
N/A {Subject} from the sending email message 

 

G Suite Display Name  Exclaimer Cloud Name 
Country
(Billing address) 
{Address.Company.CountryCode} 
Address (Work)

 

{Address.Work1} 
{Address.Work2} 
Department  {Department} 
N/A  {Domain} 
Primary email  {Email1} 
Alternate email addresses (email alias)  {Email2} 
{Email3} 
Last Name  {FamilyName} 
N/A   {FullName} 
First Name  {GivenName}  
Job Title  {JobTitle} 
Name  {OrganizationName} 
Phone (Home)  {Phone.Home1} 
{Phone.Home2} 
Phone (Mobile)  {Phone.Mobile1} 
{Phone.Mobile2} 
Phone (Work)  {Phone.Work1} 
{Phone.Work2} 
N/A  {Recipient} – captures a single recipient only (the first recipient if multiple provided)
N/A  {Recipients} – captures all numbers of recipients
N/A  {Subject} from the sending email message 

{Recipient}, {Recipients} and {Subject} can only be captured if using server-side signatures from Exclaimer.

Once you’ve added your variables you can hit the pink ‘Generate Hyperlinks’ button.

Click here to go back to the Exclaimer integration guide.  

Updated on February 22, 2021

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