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Setting up an Exclaimer Thermometer

Ensure you choose your correct version. Click here for Exchange Edition setup.

Exclaimer Cloud 365 Edition setup

Create your Exclaimer Embedded Thermometer

Create a new Embedded Thermometer.

Choose “Basic Links” from the i) Embedded Thermometer type drop down box.

Ensure you disable address capture on Landing pages.

Generating your embed code

Click the Generate embed code button. You will see a window popup.

Enter your Exclaimer variables as shown below. These variables will provide identifiable feedback and dictate which data is captured alongside Customer Thermometer rating.

Fields below for easy copying / pasting:

Email address: {Recipient}
Custom 1: {FirstName} (Sender’s first name)
Custom 2: {LastName} (Sender’s last name)
Custom 3 {EmailAddress} (Sender’s email address)
Custom 4 {Subject} (Message subject)

Finally,  click ‘Generate HTML’:

Customer Thermometer will generate the unique links to paste into your Exclaimer template.

There are 2 options for adding these icons and links into your Exclaimer signature:

Adding signatures to Exclaimer Office 365 Edition

Option 1

If you wish to do this yourself, there is one option: adding the icons & links via the social media bar:

Option 2

We recommend you send your question, icons and links to the Exclaimer team and ask them to design it into your signature.

Very soon, their new drag and drop interface will allow you to self-serve and provide completely flexibility on where to add your Thermometer.

That’s it, you’re ready to go. Both systems are connected, and the responses and comments will be registered,  in the Customer Thermometer reporting area.

When sending to multiple addresses, any feedback left will be attributed to ALL recipients.
This signature is best used for single recipients.

Exclaimer Exchange edition setup

Create your Exclaimer Embedded Thermometer

Create a new Embedded Thermometer.

Choose “Basic HTML” from the i) Embedded Thermometer type drop down box.

Ensure you disable address capture on Landing pages.

Generate your embed code

Click the Generate embed code button. You will see a window popup.

4) Add the following Exclaimer fields into the popup:

Email: {Message Recipients}
Custom 1: {E-mail}

This will ensure that the email address of the recipient is tracked correctly and the FROM address will be stored in the Custom 1 field.

Click ‘Generate HTML’.

Customer Thermometer will generate the unique code ready for pasting into your Exclaimer Exchange template. Admins will then need to define the relevant rules as per normal Exclaimer setup.

Amend icons / layout within the HTML as required. Ensure hyperlinks are not altered in any way.

Updated on November 8, 2018

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