Create your Intercom.io Embedded Thermometer
Create a new Embedded Thermometer.
Choose “Intercom.io” from the i) Embedded Thermometer type drop down box.
Generate your embed code
Click the Generate embed code button. You will see a window popup.
Add / edit the Intercom fields as shown below. These placeholders provide identifiable feedback and dictate which data is captured alongside the Customer Thermometer rating.
Add Thermometer icons to Intercom
Inside Intercom, visit App settings > Email Templates and create or edit a Template.
Position your cursor at the relevant point of the HTML code block.
Paste in your embed code, copied from above:
You’ll see your Thermometer icons appear immediately in the preview window.
Your email template is now ready for use within your Intercom workflows.