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Setting up a NetHelpDesk Thermometer

Create your NetHelpDesk Embedded Thermometer

Create a new Embedded Thermometer.

Choose “NetHelpDesk” from the i) Embedded Thermometer type drop down box.

Generate your embed code

Click the Generate embed code button. You will see a window popup.


Add / edit the NetHelpDesk fields you want to be able to report satisfaction data against.

Some are prepopulated and you can download this guide to see more advanced fields.


Click the “Generate HTML” button.

Copy the HTML generated in the box on the right hand side of the page.

Adding Thermometer icons to NetHelpDesk Templates

Paste the HTML into the relevant NetHelpDesk email template and customize as required.

Your NetHelpDesk integration is now complete.

Updated on February 11, 2019

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