Report by Date allows users to see responses from all Blasts associated with a particular Email Thermometer to be combined in one place.
Let’s say you send a Monthly pulse Email Thermometer over the course of 6 months. Looking at report by date, you can see all responses and aggregate scores in a single report.
Access Report by Date as shown below:
Select your Thermometer and date range, and click “Generate my report“.
The Responses tab shows response detail for that Blast, with up to 3 custom fields showing per response, alongside any comments left, plus IP address detail.
What’s the difference between the metrics?
Temperature rating provides a single number per Blast to benchmark trends.
Happiness factor is the %age happy vs %age disappointed responses.
NPS score, when enabled, provides your Net Promoter Scores.