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Temperature tracking report

Overview

Temperature Trend tracking or, “TempTrack” allows you to see trends and response data for either specific individuals or companies.

Access TempTrack here:

Usage

Select your date range.

To view an individual’s data, enter an email address into the Email address box.

To view a company’s data, enter “*@companydomain.com” into the Email address box.

The data returned will be for all responses from your search criteria, across all Blasts.

Click “Generate report”.

Example report

What’s the difference between the metrics?

Temperature rating provides a single number per Blast to benchmark trends.

Happiness factor is the %age happy vs %age disappointed responses.

NPS score, when enabled, provides your Net Promoter Scores.

Click here to see how we calculate the variance from the previous period.

Comments displayed on this dashboard show publicly IF you are using moderation.

 

Updated on November 7, 2018

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