An Email Thermometer is a dedicated survey sent out to a list of recipients within the Customer Thermometer app itself. They are commonly used for monthly pulse checks across your customer base or to gather insightful feedback on a specific event or service.
Unlike our Embedded Thermometers, you can sit back and we’ll do the survey sending for you.
Here’s an example Email Thermometer:
You can add your brand logo, colors and also customise the text within your Email Thermometer survey as well as use your own customised icons.
Here’s another example:
Once the Email Thermometer has been received in a recipient’s inbox, they can simply select the icon which best represents how they feel. They are then taken to a landing page to acknowledge their response and leave a comment if you wish.
It’s super fast and low impact for the recipient meaning a higher response rate and in-depth feedback for you.
Once you’ve started collecting feedback you can jump into the Reporting Area to view a number of reports.