Add our simple Salesforce Desk survey to your Case tickets
1-click feedback your customers will love
(And you will love too).
Try Customer Thermometer free. Plans start at $29/month – pricing
Try Customer Thermometer free. Plans start at $29/month – pricing
Embed simple smileys or rating stars into the emails you send to customers from Desk.com.
Customers click from within the email to give their rating and can leave a comment.
Feedback appears in real time on your dashboard, and the agent and their manager can be emailed an alert too.
1. ADD YOUR BUTTONS TO SALESFORCE DESK
Pick your buttons / or upload your own
Get customer feedback instantly
Even DURING the lifetime of a Case, or on Case closed
2. CUSTOMERS CAN
CLICK AND COMMENT
Customize the comment capture pages
Direct happy customers to social media
Track responses against real customers
High response rates because it’s so easy
3. SENSE AND RESPOND
TO YOUR FEEDBACK
Rate your support agents by customer sat
Get back to customers in real time
Compare trends and analyze changes
See recurring themes in our comment cloud
Check out our features page by hitting the button below, and be inspired. This is an innovative new way to get customer feedback.
Already a Salesforce Desk account holder? Then you’re ready to go.
A 10 minute setup and you’re done. No developers needed.
Take a look at our wide range of integrations. Get customer feedback rolling in, in real time.