Your customer feeds back from right within the email. The days of long surveys are long gone.
Embed simple smileys or rating stars into the emails you send to customers from Desk.com.
Customers click from within the email to give their rating and can leave a comment.
Feedback appears in real time on your dashboard, and the agent and their manager can be emailed an alert too.
1. ADD YOUR BUTTONS TO SALESFORCE DESK
Pick your buttons / or upload your own
Get customer feedback instantly
Even DURING the lifetime of a Case, or on Case closed