Increase the chances of getting feedback from your customers by using less of their time.
Higher response rates and more feedback. Win-Win
The fastest way to measure your
Insert our 1-click rating buttons into Autotask tickets and emails.
Make it easy for your clients to give you feedback.
1) RATING BUTTONS IN AUTOTASK
Add 1 question to your support ticket
Rating icons library for your ideal buttons
Allow customer feedback at any time
Ratings at ticket end or during the ticket
After resolving a ticket, your clients will receive an email generated by Autotask.
Our integrated rating buttons will be included at the end of the message and the customer can rate the IT support agent with just one click
Our software will allow you to collect and analyse the customer feedback data to help you improve your service and reward the best agents.
Looking for more feedback?
Replace the native Autotask 6 question survey
with our 1-click buttons, in minutes.
Easy to embed IT surveys for your support tickets.
Simple 1-click / 1-tap way to get feedback from your clients
Customizable “thank you” landing pages with your business logo and personal copy to get additional comments from your customers
User-friendly interface to manage your dashboard easily. Export your feedback data and share it with your IT support team
Find the most relevant question for your IT support team
10,000+ users trust us with their customer satisfaction surveys
Every day, around the world, thousands of people rely on us to give and receive real time feedback.