Real-time, actionable feedback from your customers at your fingertips

One-click surveys your customers will love… to respond to!

  • Trusted by over 10,000 business in 170+ countries in all business categories.

  • Our customers regularly get a 80%+ response rate.

  • Reduce customer churn by addressing customer issues in real-time.

  • Increase positive reviews and word-of-mouth across multiple platforms.

  • We meet or exceed all GDPR requirements and work with many Fortune 500 companies.

  • Start sending surveys in as little as 2 minutes–no development required.

Customer Thermometer holds the Queen's Award for Enterprise
Customer Thermometer won the Stevie for Sales & Customer Service

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10,000+ support, service and helpdesk teams rely
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“Our 80% response rate is unheard of.
The really cool thing is, 66% leave us a comment too”

–Jon D.

“Our community is at the very core of what we do at Glossier, so providing the highest level of customer service is a must for our team. CT gives us important insights that we use to constantly improve our processes and ensure that our standards of excellence are being upheld.”

“We have been completely blown away by the results of using CT. In the first 3 months, we had x6 the number of responses we hoped for. It’s easy to share internally, enabling teams to see live data on their own personal ‘thermometers’ so that they can see the effect they are having and strive to improve even further.”

“After firing up Customer Thermometer, the comparison with our previous results was unrecognizable. If we ever received more than 100 completed questionnaires in a year I’d be stunned. Today, we get around 5,000 feedback responses per month!”

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