Your customers want to give feedback – both good and bad. Embedding Thermometers in support emails gives them a simple mechanism to help them to help you.
1) ADD ICONS TO CONNECTWISE EMAILS
Ask any question
Choose from our icon library
or create your own
Get instant customer feedback on performance
Our 1-click CSAT survey lets you embed a set of icons or rating buttons directly inside the emails your agents send from ConnectWise.
You can even trigger response email alerts to agents and/or helpdesk managers.
Customer feedback appears immediately on your dashboard.