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We help companies get feedback. From banks to bakeries, from multi-nationals to sole traders, on every continent, every day.
We get asked about response rates a lot. It’s a big reason why businesses switch.
Since our inception, we’ve prided ourselves on our support.
We don’t respond when we’re asleep. Other than that – you will find responses coming back to you faster than most online businesses we know of.
We like to practice what we preach too – so why not check out our live customer support ratings page? We use this great service called Customer Thermometer to allow our customers to rate our feedback. You could have one of these pages too.
Don’t believe us? Get in touch today and put us to the test.
With four modes of operation, Customer Thermometer offers complete flexibility in how you ask for feedback from your customers, partners or employees.
Start with one mode, in one department and expand to other areas.
Customer Thermometer helps to find out what your customers are really thinking, before they leave you unannounced.
It’s tried and tested. Embed the application in your business, surround it with a process and it will:
How often do you click links asking you to fill in a 10 question survey?
We are the antidote to survey fatigue. Make recipients smile, not groan.
“Average” tells you nothing about a customer interaction.
This is why we provide a 4-point rating scale, so customers can take action.
The click is just the beginning. When a response comes in, react to it quickly by creating alerts and triggering workflows.
Everything is simple to set up, thanks to our User guide…
We take data security and privacy extremely seriously. With banks, Fortune 500 and FTSE100 companies using the service, we’re tried and tested.
Need more? Click the button for our security statements.
Customers consistently tell us they love being able to get started with the service in a matter of minutes.
We think this is one of our most heard customer quotes. And we like it.
If you’re looking to get more feedback, stop your customers from leaving and find out which of your team are delivering, enter your details below: