One or two tap feedback with comment input. Capture responses online or offline. Branded for you – use with iOS or Android devices. Be alerted in real time to unhappy customers, or direct the feedback into Teams, Slack and more.
Your customers want to give feedback – both good and bad. Tablet Thermometers give them a simple mechanism to help them to help you. Our customers also use Tablets together with our email feedback services too – to get the complete picture across their businesses.
Setup your tablet thermometer via a Customer Thermometer account which you can create for free.
You locate a tablet (either iOS or Android) where your customers or employees will see it. Your customer or employee simply clicks a single icon on the tablet screen as they are checking out or passing by. Minimal time and effort is needed.
And what happens when customers click?
You see a real-time set of out of the box reports detailing how your team, region, product, or department is performing.
The market leader in engaging feedback
Gain useful and actionable feedback with metrics ranging from CSAT and NPS to TempTracking and league tables. View or export your data to use it how you choose, see a live comment stream and the geolocation of responses, track targets and schedule reports for when you need them. Not only this, but you can use webhooks to trigger actions inside other apps, and we offer many integrations to write back your data into your system.
Because of our hard work, we’re very pleased to say that we’ve grabbed a few awards over the years. We value good – magical – customer service so much that our support team have been nicknamed ‘the Ministry of Magic’! We want every customer to get the best from our software and to feel supported along the way, and it’s our goal to be the world’s best company to work with and for.
Feedback no matter what size you are
From startups to global brands, thousands of customer-obsessed companies
in over 160 countries use Customer Thermometer
Customer Thermometer integrates with 100s of other services
gmail
Zendesk
Salesforce
ServiceNow
ConnectWise
Ready to get started?
