Feedback at your fingertips
Apps, tools, dashboards and services to help you get feedback from customers into the hands of the people who can do something about it.
Service Desk, Helpdesk, PSA
Drift
Include rating buttons in Drift conversations to capture satisfaction during live chat interactions
Sirportly
Embed feedback buttons into support threads
Atera
Embed feedback buttons into ticket closure emails
Pulseway PSA
Add surveys to Pulseway ticket threads
TeamSupport
Embed feedback buttons into TeamSupport threads
NetHelpDesk
Add feedback buttons to your NetHelpDesk tickets
Groove
Embed feedback buttons into Groove user signatures
HappyFox
Embed feedback buttons into HappyFox threads
Accelo
Embed feedback buttons into Accelo user signatures
Autotask
Trigger Thermometers in your service workflow
customer.io
Attach 1-click rating buttons to customer.io-triggered support emails to score every interaction
ivanti
Place satisfaction surveys inside Ivanti service management emails and ticket notifications
Help Scout
Weave feedback buttons into Help Scout emails and tickets to measure satisfaction per conversation
EasyVista
Drop 1-click rating buttons into EasyVista service management communications for instant feedback
RepairShopr
Include survey buttons in RepairShopr emails to capture client feedback on every repair job
SherpaDesk
Slot feedback buttons into SherpaDesk support emails to track satisfaction across your helpdesk
BMC Helix
Collect customer feedback directly from BMC Helix ticket notifications
Kaseya VSA
Get 1-click feedback on your agents’ ticket responses
ManageEngine
Get feedback on your requests and technicians
BetterCloud
Embed Thermometers into Bettercloud emails
Tigerpaw Software
Embed our feedback buttons and receive ticket feedback
Spiceworks Helpdesk
Embed Thermometers into Spiceworks tickets
OTRS Community Edition
Embed feedback buttons in OTRS tickets
LANDESK
Embed feedback buttons into LANDESK emails
SolarWinds MSP manager
Get 1-click feedback on your agents’ ticket responses
Netsuite
Feedback buttons within signatures and email templates
Atlassian Jira
Get feedback on your requests and technicians
Vorex Service Desk
Get 1-click feedback on your agents’ ticket responses
Kayako
Embed feedback buttons into Kayako helpdesk emails
Desk.com
Embed Thermometers inside your case emails
Kustomer CRM
Add surveys to Kustomer email conversations
ConnectWise
Place feedback buttons inside ConnectWise ticket threads with automatic two-way score syncing to service records
BrightGauge
Analyze Thermometer data inside your dashboards
Kaseya BMS
Get 1-click feedback on your agents’ ticket responses
ServiceNow
Insert survey buttons into ServiceNow incident, interaction and request notifications to capture real-time satisfaction after every resolution
Zendesk
Embed 1-click surveys into Zendesk support emails so agents receive instant satisfaction ratings on every resolved ticket
Freshdesk
Embed feedback buttons into support threads
Outlook
Embed feedback buttons inside email signatures
Gmail
Embed feedback buttons inside your signature file
Outlook for Mac
Embed feedback buttons inside your signature file
CRM, ERP and EFM
Bullhorn
Embed feedback buttons into Bullhorn emails to capture candidate and client satisfaction in your recruitment workflows
Salesforce
Trigger surveys from Salesforce workflow rules and push ratings back to contacts, cases, or custom objects
HubSpot
Embed Thermometers into email campaigns
Microsoft Dynamics
Attach rating buttons to Dynamics emails to capture customer satisfaction within your CRM workflows
Oracle Eloqua
Embed 1-click surveys into email automation
Intercom
Embed Thermometers into email responses
Klaviyo
Embed 1-click feedback buttons into marketing emails
LiveAgent Support
Embed feedback buttons into LiveAgent helpdesk emails
GetResponse
Add surveys to GetResponse email campaigns
eGain
Attach 1-click rating buttons to eGain customer engagement emails to measure satisfaction across digital channels
Email Signature Management
Exclaimer signatures
Email signature survey feedback using Exclaimer
Marketing
Emma
Attach 1-click rating buttons to Emma email campaigns to measure audience engagement and satisfaction
Aweber
Embed Thermometers into email responders
Infusionsoft
Embed surveys into workflows
RegOnline events
Embed feedback buttons into RegOnline emails
Splash
Add feedback buttons to Splash event emails
Braze
Embed feedback buttons into your marketing campaigns
Drift
Include rating buttons in Drift conversations to capture satisfaction during live chat interactions
Numero
Place feedback buttons inside Numero-managed communications to capture customer sentiment
Salesforce Marketing Cloud (ExactTarget)
Add surveys to email campaigns
HubSpot
Embed Thermometers into email campaigns
MailChimp
Embed feedback buttons into MailChimp emails
ActiveCampaign
Weave feedback buttons into ActiveCampaign email templates and automations to capture sentiment throughout the journey
dotdigital
Inject 1-click feedback buttons into dotdigital email campaigns and automations for ongoing sentiment tracking
Klaviyo
Embed 1-click feedback buttons into marketing emails
Marketo
Include survey buttons in Marketo email campaigns to capture satisfaction data within your marketing automation
Shopify
Place feedback buttons inside Shopify transactional and marketing emails to capture post-purchase customer sentiment
WooCommerce
Add 1-click satisfaction surveys to WooCommerce order emails to gather feedback at the point of purchase
Constant Contact
Slot rating buttons into Constant Contact campaigns to track subscriber satisfaction with every send
Communication and Collaboration
Slack
All your customer feedback sent into Slack in real time
Microsoft Teams
Get a live stream of customer feedback into your Microsoft Teams channels
Zapier
Trigger events via Zapier using their email parsing and our email alert notifications
IFTTT
Trigger events via IFTTT using our email alert notifications
Administrate
Trigger 1-click surveys after training courses
Asana
Get your ratings, comments and customer feedback posted into Asana
ServiceCEO
Export customer lists and import into CT
Dashboarding
Microsoft Power BI
Connect Customer Thermometer data to Power BI to build interactive dashboards
BrightGauge
Analyze Thermometer data inside your dashboards
Geckoboard
Embed feedback buttons into support threads
Qlik
Import Customer Thermometer data into Qlik to analyze satisfaction trends
Two-way integrations
Autotask
Trigger Thermometers in your service workflow
ConnectWise
Place feedback buttons inside ConnectWise ticket threads with automatic two-way score syncing to service records
Salesforce
Trigger surveys from Salesforce workflow rules and push ratings back to contacts, cases, or custom objects
Kaseya BMS
Get 1-click feedback on your agents’ ticket responses
ServiceNow
Insert survey buttons into ServiceNow incident, interaction and request notifications to capture real-time satisfaction after every resolution
Zendesk
Embed 1-click surveys into Zendesk support emails so agents receive instant satisfaction ratings on every resolved ticket
Freshdesk
Embed feedback buttons into support threads
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Universal Integration
Use the universal embed method to add 1-click feedback buttons to virtually any platform, app, or system not listed above
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