Add our LANDESK survey to your tickets

The simple 1-click survey that lets you know how you did

So fast and easy, customers love it.

Try Customer Thermometer for free today. Plans start at $29/month – pricing

Add simple emoticons, rating stars or your own feedback icons into LANDESK emails you send to customers.
Customers click your LANDESK survey from within the email to rate you and comment.
Customer feedback appears in real time on your dashboard, and you can be email alerted too.

The Salesforce Desk 1-click survey with a simple setup

1. ADD ICONS OR BUTTONS TO YOUR LANDESK TEMPLATE

Choose some buttons from our library or upload your own
Get customer feedback right away
Choose to get feedback during a ticket, or just when it is closed

2. YOUR CUSTOMERS SIMPLY
CLICK AND COMMENT

Customize your comment capture pages
Track responses against real people
Point delighted customers to social media
High response rates because it’s so quick

3. TAKE ACTION AND RESPOND
TO YOUR FEEDBACK

Stop customers leaving by responding in real time
Rate your support agents by CSAT
Watch for trends and spot changes
Look at recurring themes in your comment cloud

MICRO SURVEYS CUSTOMERS LOVE
Make the most of your customers’ time. One question = super quick feedback.
FRESH AND FAST
Your customer gives you feedback from right within the email. The days of long surveys are over.
WE LOVE MOBILE
Customers can give you feedback from anywhere, anytime, on any device. Customer Thermometer works across all devices, including mobile.

The home of super simple LANDESK customer surveys

Ticket closure emails you send from LANDESK can be rated directly from within the ticket. You won’t need to bother your customers ever again with a “click to complete survey” link. This means you can get customer feedback during the interaction.

Write your own satisfaction question, right from “Would you recommend us” through to personalising by agent: “How was Katie’s service today?”

The landing page that thanks customers for their feedback is fully customisable with your own colors, logo, social media links and wording, and ask for a comment.

See a list of all comments associated with your satisfaction ratings, and a comment cloud pulling out the most frequently-cited terms too. You can also export all the comments to share with your team

Our LANDESK customer survey will change the game with your customer feedback. We offer a ton of flexibility to tailor your customers’ experience:

Use our menu of icon sets, or create your own.

Alerts can be sent instantly via email or mobile

Get insight and look for trends across users, customers, regions and more

You’ll be amazing at the high response rates and the huge number of comments you’ll receive

Want to see what else we can do?

Hit the button below and be inspired. We’re an all new way to get customer feedback. Simple for your customers, but huge power for you.

Features

Integrating us with LANDESK

If you use LANDESK to send customer emails or handle tickets, and want to add our feedback buttons, here’s what to do next.
A 10 minute setup and you’re done. No coding needed.

Integration instructions

“We use Customer Thermometer to measure
all of the interactions we have with our support cases.
Any time someone reaches out to us they will be given the option
to let us know how satisfied they were with their interaction.”

Nichole Jordan,
VP Customer Success, AnyPerk

We integrate with a ton of the world’s leading apps

See the full range of integrations.

Give us a try. Your first 10 LANDESK customer surveys are on us.
Get an account and send your first Thermometer in just minutes.

No credit card required
Once you’ve tested us out, upgrade and receive a monthly credit allowance.
Fully functional account
Start sending surveys which get results, in the next 10 minutes.
Be prepared for your response rate
Take action on all your feedback – you might be surprised just how much you will get.

Get in touch We're here to help

Got a question, need a demo, want to know more about us? Our Ministry of Magic support team will be back to you asap.

Add our LANDESK survey to your tickets

The simple 1-click survey that lets you know how you did

So fast and easy, customers love it.

MICRO SURVEYS CUSTOMERS LOVE

FRESH AND FAST

WE LOVE MOBILE

The home of super simple LANDESK customer surveys

Want to see what else we can do?

Integrating us with LANDESK

“We use Customer Thermometer to measure
all of the interactions we have with our support cases.
Any time someone reaches out to us they will be given the option
to let us know how satisfied they were with their interaction.”

We integrate with a ton of the world’s leading apps

Outlook

ConnectWise

Hubspot

Service Now

Netsuite

Click to see all of our other integrations here

Give us a try. Your first 10 LANDESK customer surveys are on us.
Get an account and send your first Thermometer in just minutes.

No credit card required

Fully functional account

Be prepared for your response rate

Helpful links

Survey types

Recent thinking

Test a Thermometer

Add our LANDESK survey to your tickets

The simple 1-click survey that lets you know how you did

So fast and easy, customers love it.

The home of super simple LANDESK customer surveys

Want to see what else we can do?

Integrating us with LANDESK

“We use Customer Thermometer to measure all of the interactions we have with our support cases. Any time someone reaches out to us they will be given the option to let us know how satisfied they were with their interaction.”

We integrate with a ton of the world’s leading apps

Outlook

ConnectWise

Hubspot

Service Now

Netsuite

Click to see all of our other integrations here

Give us a try. Your first 10 LANDESK customer surveys are on us. Get an account and send your first Thermometer in just minutes.

Helpful links

Survey types

Recent thinking

Test a Thermometer

“We use Customer Thermometer to measure
all of the interactions we have with our support cases.
Any time someone reaches out to us they will be given the option
to let us know how satisfied they were with their interaction.”

Give us a try. Your first 10 LANDESK customer surveys are on us.
Get an account and send your first Thermometer in just minutes.