Automate your customer feedback from your support tickets.
Embed our 1-click rating buttons to your Team Support messages.
Measure your team’s performance with data-driven decisions.
Test us out for free. Plans from $29/month – see pricing
Test us out for free. Plans from $29/month – see pricing
Include an embedded rating button on your TeamSupport ticket
Let your customer click (or tap) on the satisfaction survey icon rating your staff performance.
The feedback can be followed in real-time on your dashboard. Analyse the data and improve your service.
1) INSERT RATING BUTTONS INTO TEAMSUPPORT
Embed a question in your ticket
Insert rating icons
Receive instant feedback on your dashboard
2) DETAILED SATISFACTION FEEDBACK
Track and follow your customer ratings
Include a custom thank you landing page
Add a comment box to receive more detailed feedback
3) CUSTOM REPORTS & LIVE ANALYTICS
Track your customer support team performance
Respond to customers in real-time
Look for trends and analyse feedback in-depth
Yes, that’s right. We thrive on simplicity – but there’s plenty of options for you to explore with your team.
Find out all about our feature set – click the button below.
Now that you are part of the Customer Thermometer community is time to get your feedback machine up and running.
Take a look at our simple integration guide for TeamSupport.
Get even more feedback when you plugin our survey tool to other platforms that you use. See the full list below