Asking people to complete a survey is a kind of favor. If you’re responsible for IT, in either a helpdesk or externally-facing capacity, getting customer feedback can be tough.
With customer experience now such a major competitive advantage, give your customers the chance to tell you how you are doing in real time, in a way that’s convenient for them. Today’s fast paced world is making long ’20 question’ surveys obsolete.
Customer Thermometer’s customer satisfaction survey is unique, brandable, engaging and gets results. It’s the antidote to long surveys; customers love using it.