Measure your customer support team performance from Sirportly.

Embed our 1-click rating buttons to your Sirportly tickets.

Improve your support teams with a data-drive pproach.

Test us out for free. Plans from $29/month – see pricing

Include our rating buttons code in your ticket reply template on Sirportly.
Customers will click (or tap) to give their feedback about the support given and comment if they wish.
Both the rating and the comments will appear immediately on your private dashboard.
Now you will be able to measure your customer support team performance and customer happiness

1) EMBED RATING BUTTONS

Choose which question you should ask for best insight
Pick the rating buttons that you prefer
Embed the code in your support ticket template

2) GETTING CUSTOMER FEEDBACK

Customise your landing pages for detailed explanations
Track feedback comments
Get real-time alerts
Collect feedback data in your dashboard

3) DATA ANALYSIS AND REPORTS

Monitor your agents’ performance
Identify problems in customer feedback
Discover trends and analyse data easily
Export custom reports and share with the team

LESS TIME CONSUMING FOR CUSTOMERS
You will have better results with a simple, effortless and time-efficient feedback solution. Our embedded 1-question surveys tick all the boxes
Get more feedback in less time.
MOBILE FRIENDLY SOLUTION
Multiple devices are used in your customers’ workplace. Thus, Customer Thermometer works on both desktop and mobile devices to make it more convenient for both your clients and support team.
MAKING IT SIMPLE TO GIVE FEEDBACK
Your customers want to give feedback – both good and bad. Embedding Thermometers in support emails gives them a simple mechanism to help them to help you.

Do you know how our
feedback process works?
Why not take a look …

We bring the best way to get customer feedback
on top of all the great advantages from Sirportly

Embed our surveys directly to your ticket or email communications.

Keep your customers in your platform while you give them support and ask for feedback.

Build landing pages easily to get more feedback. Insert your own logo and “thank you”copy, and ask for additional comments.

Analyse your feedback data on our platform and create reports to make data-drive decisions

Find the question that will give you the feedback you need.

Embed the best-performing rating icons from our library or use your own design.

Experiment with A/B testing feedback paths for multiple questions and workflows

Get instant feedback alerts on your Android or iPhone device

Identify trends and analyse your customers’ feedback

Even more features

Take full advantage of all the features that Customer Thermometer offers. Click below to find out more.

Features

Follow our simple how to integrate with Sirportly guide

Once you have a Customer Thermometer account, watch this simple how to integrate guide with Sirportly.
Start getting feedback in no time.

Integration instructions

“It took literally 10 minutes to
implement and immediately started
to deliver valuable results.

I think it’s a huge positive for
both our customers and our team.”

Matt Casey,
Customer Operations, Moonfruit

Have you checked to our top integrations list?

Use our survey tool on other platforms and web applications that you already use. See our full list here

Your first 10 surveys are on us.
Sign up for free with no credit card requirements.

No credit card required
Once you’ve tested us out, upgrade and receive a monthly credit allowance.
Fully functional account
Start sending surveys which get results, in the next 10 minutes.
Be prepared for your response rate
Take action on all your feedback – you might be surprised just how much you will get.

Customer Thermometer Live Demo

Best webinar platform for customer success

Measure your customer support team performance from Sirportly.

Embed our 1-click rating buttons to your Sirportly tickets.

Improve your support teams with a data-drive pproach.

LESS TIME CONSUMING FOR CUSTOMERS

MOBILE FRIENDLY SOLUTION

MAKING IT SIMPLE TO GIVE FEEDBACK

Do you know how our
feedback process works?
Why not take a look …

We bring the best way to get customer feedback
on top of all the great advantages from Sirportly

Even more features

Follow our simple how to integrate with Sirportly guide

“It took literally 10 minutes to
implement and immediately started
to deliver valuable results.

I think it’s a huge positive for
both our customers and our team.”

Have you checked to our top integrations list?

Outlook

ConnectWise

Hubspot

Service Now

Netsuite

To see all of our integrations click here

Your first 10 surveys are on us.
Sign up for free with no credit card requirements.

No credit card required

Fully functional account

Be prepared for your response rate

Helpful links

Survey types

Recent thinking

Test a Thermometer

Measure your customer support team performance from Sirportly.

Embed our 1-click rating buttons to your Sirportly tickets.

Improve your support teams with a data-drive pproach.

Do you know how our feedback process works? Why not take a look …

We bring the best way to get customer feedback on top of all the great advantages from Sirportly

Even more features

Follow our simple how to integrate with Sirportly guide

“It took literally 10 minutes to implement and immediately started to deliver valuable results.

I think it’s a huge positive for both our customers and our team.”

Have you checked to our top integrations list?

Outlook

ConnectWise

Hubspot

Service Now

Netsuite

To see all of our integrations click here

Your first 10 surveys are on us. Sign up for free with no credit card requirements.

Helpful links

Survey types

Recent thinking

Test a Thermometer

Do you know how our
feedback process works?
Why not take a look …

We bring the best way to get customer feedback
on top of all the great advantages from Sirportly

“It took literally 10 minutes to
implement and immediately started
to deliver valuable results.

I think it’s a huge positive for
both our customers and our team.”

Your first 10 surveys are on us.
Sign up for free with no credit card requirements.