Test us out for free. Plans start at $29/month – see pricing
Kayako’s helpdesk solution, in conjunction with Customer Thermometer’s Kayako survey is a powerful combination.
Simply add ratings buttons to emails your agents send, you can build up a picture of customers’ satisfaction with your support operation.
1) EMBED BUTTONS IN KAYAKO
Ask any question you want
Choose smileys, stars,
any rating system
Customers simply click an icon
2) CUSTOMERS FEEDBACK
Track their satisfaction
Capture their comments
See responses and comments
by region, time, and all associated data
3) ACT IN REAL TIME
Respond to customers in real time
Gather more insight to improve your customer operations
Rate and mentor your support agents
Innovative, fresh, new, effective, fun… all words our customers
have used to describe us. Check our our features here.
Already a Kayako account holder? Want to find out how to add a
Thermometer to your tickets? Click below.
Another happy customer – Solsis
Embed Customer Thermometer in pretty much any email you send. Take a look at our extensive range of integrations.
