Your team needs both good and bad feedback to stay on top of its game. Our BrightGauge integration makes it simple for you to see the performance of your team in real time – tickets, CSAT, comments and more, all in one place
Takes just a second for customers to respond. See your survey response rates get turbo-boosted
Mash up results and reports with other apps inside your BrightGauge dashboard.
1) ADD FEEDBACK BUTTONS TO YOUR HELPDESK
Embed a question in your helpdesk email
Add rating icons or smileys
We work with Zendesk, Autotask, Tigerpaw, Connectwise + many more