Keep your facilities contracts longer.
Know how every customer feels.

Try sending our one click, branded email surveys each month
giving you high response rates and trackable feedback.

Imagine, customers, happy to respond to a facilities satisfaction survey.

Imagine no longer.

Your customer clicks or taps a single icon on your facilities satisfaction survey email to give you feedback on your facilities services. They then get back to what they were doing. The days of 20 questions are over.

A Thermometer email arrives… your customer can click wherever they are. Customer Thermometer works on all devices.

Your customers want to give feedback – both good and bad. Sending regular Thermometer emails gives them a simple mechanism to help them to help you improve your facilities service and keep clients for longer.

An annual satisfaction survey doesn’t uncover and fix facilities issues. Poll your customers on site regularly and give teams the chance to feed back to you regularly.

Find out why our service is changing the game by sending yourself a Thermometer survey right now.

3,000+

Users trust us to manage their feedback internally and externally.

Click here to see their testimonials.

Real time, non-intrusive customer feedback on your facilities services?
Read on…

NO MORE ANONYMOUS FEEDBACK
With Customer Thermometer, you can now respond to individuals and take appropriate action.

If there’s a problem, intercept it early. Maybe you need to involve the CEO? Or, maybe it’s time to reward the account team.
MONITOR CUSTOMER HAPPINESS FACTOR
Our reporting area provides you with your Customer Happiness Factor. Are they happy or disappointed?

Four possible responses is deliberate. Clicking 5/10 or ‘average’ tells you nothing.
BRANDED, CUSTOMISABLE AND SIMPLE
No coding and no designers required. Ask your customers any question you want, customize your email to suit yourbrand and your tone of voice.

They click or tap a single response.
INDUSTRY LEADING RESPONSE RATES
Facilities satisfaction survey average response rates have been quoted as low as 5% .

With Customer Thermometer, surveys take as long to delete as they do to answer. As a result, we know of customers getting 80% response rates…

Tired of losing customers? You’ve come to the right place.

Your first 10 surveys are free.
Give it a spin today, you could be polling your on-site customers in no time.

No credit card required
Once you’ve tested us out, upgrade and receive a monthly credit allowance.
Fully functional account
Start sending surveys which get results, in the next 10 minutes.
Be prepared for your response rate
Take action on all your feedback – you might be surprised just how much you will get.

Customer Thermometer Live Demo

Best webinar platform for customer success

Keep your facilities contracts longer.
Know how every customer feels.

Try sending our one click, branded email surveys each month
giving you high response rates and trackable feedback.

Imagine, customers, happy to respond to a facilities satisfaction survey.

Imagine no longer.

Users trust us to manage their feedback internally and externally.

Real time, non-intrusive customer feedback on your facilities services?
Read on…

NO MORE ANONYMOUS FEEDBACK

MONITOR CUSTOMER HAPPINESS FACTOR

BRANDED, CUSTOMISABLE AND SIMPLE

INDUSTRY LEADING RESPONSE RATES

Tired of losing customers? You’ve come to the right place.

Your first 10 surveys are free.
Give it a spin today, you could be polling your on-site customers in no time.

No credit card required

Fully functional account

Be prepared for your response rate

Helpful links

Survey types

Recent thinking

Test a Thermometer

Keep your facilities contracts longer. Know how every customer feels.

Try sending our one click, branded email surveys each month giving you high response rates and trackable feedback.

Imagine, customers, happy to respond to a facilities satisfaction survey.

Imagine no longer.

Users trust us to manage their feedback internally and externally.

Real time, non-intrusive customer feedback on your facilities services? Read on…

Tired of losing customers? You’ve come to the right place.

Your first 10 surveys are free. Give it a spin today, you could be polling your on-site customers in no time.

Helpful links

Survey types

Recent thinking

Test a Thermometer

Keep your facilities contracts longer.
Know how every customer feels.

Try sending our one click, branded email surveys each month
giving you high response rates and trackable feedback.

Real time, non-intrusive customer feedback on your facilities services?
Read on…

Your first 10 surveys are free.
Give it a spin today, you could be polling your on-site customers in no time.