Medical / Social care
Patient-centered care begins with understanding their perspective
Putting patients at the heart of your service isn’t just good for keeping people happy; it’s best for their wellbeing and medical outcomes too.
Ensuring a personalized approach when so much in-person contact is virtual means being more proactive in what you ask, and more purposeful in how you listen.
Make feedback part of your digital evolution by taking opportunities to improve and refine every aspect of the patient journey using real-time data. Use appointment reminders, education campaigns and other touchpoints to elicit insights that help enhance the patient experience.
Customer Thermometer is the ideal prescription for the patient experience, with simple 1-click surveys that maximize participation so that you can act on the solid, up-to-date feedback.
Try Customer Thermometer for yourself, right now and for free, to start gaining better patient insights with outstanding response rates.
