TRAINING PROVIDERS
Switch from long questionnaires to instant surveys to get course and session feedback you can act on
Delegate feedback is key to understanding trainer performance and content relevance, and keeping tabs on customer satisfaction. But gaining real-time, in-the-moment responses – whether virtual or in-person – can be difficult and unreliable.
What delegate relishes completing a long post-training questionnaire? Any prepared to fill out 5-20 answers are typically such a small proportion they can even skew your results.
Specialist training providers and in-house HR teams are getting significantly more feedback using fast and simple 1-click surveys. No more coaxing, no more anonymity, no more lack of representative insight. Just helpful, targeted feedback that can be easily applied to making improvements and making delegates and their employers happier.
Customer Thermometer is the 1-click survey provider for training providers that lets you generate rich responses throughout the whole training process. The result is a goldmine of trackable feedback to improve individual training experiences, training content and positive customer relationships.
Try Customer Thermometer for yourself, right now and for free, to start gaining better insights with outstanding response rates.
“The Customer Thermometer tool has made a great contribution to our work. Our clients and their needs are the top-level priorities for us. Using Customer Thermometer gives us the opportunity to become much better as a professional organization and to learn a lot from client feedback. We are strong believers in the saying, “Learn all your life” and this helps us to do that. We would definitely recommend Customer Thermometer for any organization that values the needs and the feelings of their clients.”
