Evaluating success has always been about grades – now it’s about the whole experience too.
That’s because digital learning and the new virtual and remote ways of accessing classes, course content and tutors that became rapidly mainstream in 2020 are 100% here to stay.
Collecting regular feedback about your students’ experiences allows you to support them at all stages of their education and across many different touchpoints, including enrolment, accommodation, classes, assessments and more. This in turn drives staff and student loyalty, improves teaching quality and boosts grades, retention and referrals.
Customer Thermometer is the 1-click survey provider for colleges and universities that lets you weave simple feedback mechanisms into existing communications with your students, to get real-time, actionable insights on how you can improve standards and address individuals’ concerns.
Try Customer Thermometer for yourself, right now and for free, to start gaining better insights with outstanding response rates.
“We loved the Customer Thermometer proposition – it’s so simple and powerful – a really fun way to get insight. The installation was very easy and the feedback from teachers has been great. Plus, should we ever get a ‘red light’ following an email it’s meant that we can resolve the issue in real-time, which makes all the difference and enables us to get valuable learnings.”
Jillian Musso, School Support Manager