Customer Thermometer application tour

If you’ve just signed up or are looking to evaluate us, the demo below is a great place to start…

Contents

If you’d like to skip to a specific piece of detail – use the timings below.

  • 00:22Logging in & concurrent logins
  • 00:42Dashboard overview
  • 01:413 Modes of operation
  • 01:45Email Thermometer description
  • 02:07Embedded Thermometer description
  • 02:53Outlook / Gmail signature Thermometer description
  • 03:12Landing pages description
  • 03:40Setting up Thermometers – an overview
  • 04:20Process of sending a Blast (Email Thermometers only)
  • 04:37Reporting overview
  • 04:57Blast breakdown screen tour
  • 05:45Account-wide reporting options
  • 06:15Options for subscription plans and how to convert from trial account
  • 06:57Explanation of “Auto upgrade”
  • 07:26Explanation of credits
  • 07:51Accumulated credits? How to downgrade.
  • 08:16Viewing monthly invoices
  • 08:31Cancelling your account
  • 08:46Account settings overview
  • 09:34Comment widget moderation
  • 10:28Custom icon sets & Email Thermometer footers
  • 11:16iOS/Android notifications
  • 11:41Net Promoter Score
  • 12:07API details
  • 12:37Custom Field labels for email alerts
  • 13:18Unsubscribe details (Email Thermometers only)
  • 13:43Custom social icons for Landing pages

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