Get amazing response rates
The smiley face survey which proactively alerts you to unhappy customers
No credit card required
Once you’ve tested us out, upgrade and receive a monthly credit allowance.
Simply fill in some fields and we create
a beautiful, branded email with smileys, stars, or icons, already embedded
Then just upload your recipient list
Hit send, and we’ll email out your survey and instantly provide the feedback
You can embed your question
and smiley survey directly into email you send
We integrate with dozens of popular CRM, helpdesk & email apps
Find out how your customers are really feeling from directly in your email footer
Simply create your footer question
Decide on the 1-click icons to use
Customize your landing page
Add the snippet into your email footer area
Surveys will then be added to emails you send
Customer Thermometer lets you put smileys, stars
or any other rating icons directly into any type of email
Who has time to fill in a long surveys?
Did you know average customer satisfaction survey response rates are less than 2%?
Customer Thermometer changes all that.
Customers love responding to our microsurveys, and you get instant feedback.
See our smiley face survey in action
In just 3 minutes we will show you how easy Customer Thermometer is to use for both you and your customers.
If you want actionable feedback, amazing response rates, online reviews and a company which is brilliant at support…
Look no further.
Here are two reasons why our smiley face survey works:
(There are plenty more).
Identifiable feedback
You need to know if a customer is unhappy. But they won’t always proactively tell you.
With our microsurvey, when a feedback button is clicked, you’ll know who is unhappy.
Giving you the power to follow up immediately. No waiting for a report, we instantly alert you.
Awesome response rates
Customers love using Customer Thermometer, and are happy to give you feedback because it only takes a few seconds of their time.
Our smiley face survey lets you ask the questions that really matter. “How did we do for you today?” or “Did we delight you with our service today”
When your recipient has clicked, they can leave comments too. You can interrogate these in our word cloud.
Mobile-responsive, simple and fresh. You’ll change your business.
“We’re seeing well over a 10 times improvement in our response rate since moving to Customer Thermometer.”
Total Networks
“We’re seeing nearly 70% response rate with our Customer Thermometer surveys. It’s transformed our business.”
Jack Brunsdon
“We’ve enhanced our customer service insights by collecting more feedback than we were previously.”
Songkick
“We have increased the amount of feedback we get by nearly 500%. It’s a great tool – you should take a look.”
Solsis
Take us for a test drive.
Get an account and 10 surveys completely free.
By creating an account, you agree to our terms & privacy policy.
Recent thinking
Unhappy Customers: Your Greatest Untapped Resource27th October 2021 - 5:36 pm- Scotland’s No.1 MSP drives success using Customer Thermometer’s real time NPS feedback27th October 2021 - 4:42 pm
- PPSPower Plugs Customer Thermometer Into Exclaimer Engine To Supercharge Customer Feedback22nd October 2021 - 5:57 pm
