iOS - iPad setup

How to set up your Tablet Thermometer

Once the team have been in touch with your unique URL – it’s then simple to get it working on your iPad.

      1. Visit the app store on your iPad and search for “Mokitouch” (one word).
        (the URL is here: https://itunes.apple.com/us/app/mokitouch-2/id733151730?mt=8)
      2. It’s a free app with a small footprint which will install quickly. It’s essentially a locked down full screen browser, perfect for running our service. It will need a couple of (one time) customisations and then it’ll be ready to go.
      3. Firstly, ensure your iPad is connected to wifi – then run the Moki Touch 2 app.
      4. Once it’s running – access the settings area by swiping as shown:
        Access settings
      5. On the content tab, ensure the sliders are set as per the screenshot belowContent tab
      6. Next, tab the Content List area and add the URL of your unique Tablet Thermometer we have provided you with.Enter the URL
      7. Finally, visit the Layout tab and ensure the settings are all switched off – as per the screenshot below:Layout tab settings
      8. That’s it! Tap “Done” and your Tablet Thermometer will now run as designed, refreshing each time to the main screen, following a tap and whatever response acceptance has been created for you.

Any problems or questions, don’t hesitate to get in touch:

Android device setup

How to set up your Tablet Thermometer

Once the team have been in touch with your unique URL – it’s then simple to get it working on your Android device.

      1. Visit the app store on your device and search for the app our team have given you the name of
      2. It’s a free app with a small footprint which will install quickly. It’s essentially a locked down full screen browser, perfect for running our service. It will need a couple of (one time) customisations and then it’ll be ready to go.
      3. Firstly, ensure your device is connected to wifi – then run the app.
      4. Once it’s running – access the settings area by swiping as shown:
        Access settingsOn the content tab, ensure the sliders are set as per the screenshot below:

Content tab

Next, tab the Content List area and add the URL of your unique Tablet Thermometer we have provided you with.

Enter the URL

Next, on the Web browsing tab – you need to give permission for the app to allow access only to the domains we use and nothing more.

Enter the following Allowed Domains:

screens.customerthermometer.com

AND

app.customerthermometer.com

Finally, visit the Layout tab and ensure the settings are all switched off – as per the screenshot below:

Layout tab settings

That’s it! your Tablet Thermometer will now run as designed, refreshing each time to the main screen, following a tap and whatever response acceptance has been created for you.

Any problems or questions, don’t hesitate to get in touch:

Need help? Drop us a line...