We were so impressed by NINJIO’s creative and engaging use of Customer Thermometer, we just had to reach out to them and see if they’d let us share what they did.

Luckily for us they agreed!

Who is NINJIO?

Simply put, NINJIO creates the coolest cybersecurity awareness training on the planet. Delivered in 4 minute, Hollywood style micro-learning videos, their training is designed to use gamification, animation and storytelling to ensure the key messages stick in viewers’ minds.

NINJIO has an extreme commitment to delivering amazing customer service, and as a result they are named the only Customers’ Choice in Gartner’s Peer Insights. NINJIO has an overall rating of 4.9 out of 5 stars in the Security Awareness Computer-Based Training Market, with a 99% willingness to recommend.

We’re thrilled that they use Customer Thermometer to get feedback on the service they deliver, and our whole team was so excited when Gerritt wrote in and we saw the feedback icons they’ve designed. This is a wonderful example of how you can take surveys to a whole new level. Not only do you generate more feedback but this approach actually highlights your creativity and your tone of voice too.

Can I do something like this too?

Yes, you can! Engage with your creative team, or ask us here at Customer Thermometer to help you come up with some ideas. You can check out our inspiration gallery too.

Not already using Customer Thermometer?

Well, you’re moments away from a free account…