Once you’ve tested us out, upgrade and receive a monthly credit allowance.
Customers can often be more loyal to your business after they have experienced a service failure.
Complaints are not a bad thing. We believe you should actually be encouraging complaints.
Customers who want to tell you how they feel about your business should be actively encouraged.
That’s where we can help.
It’s then all about how you react.
Or, choose to be alerted on your
Android or iOS device when a customer leaves a rating
We have integrated our alerts system with Pushover
(currently available for $4.99).
This means you can be alerted on your mobile device –
as if you were receiving a text message.
Meanwhile, your colleague in the office could still be alerted by email.
Imagine if you were a customer, had clicked a red light on a Thermometer and got a phone call from the MD within an hour?
That’s how to keep customers happy.