Finding My Virginity review
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Finding My Virginity: Book Review

Few businesspeople live long enough, or have enough success after their first autobiography, to write a second. As with many things in his life, Richard Branson is the exception to the rule. Branson's original autobiography Losing My Virginity was…
IT Nation 2017

See us at IT Nation 2017

If you’re a Managed Services Provider, you will no doubt know that one of the industry’s biggest events is happening this week in Orlando, Florida. Customer Thermometer is exhibiting at IT Nation for the first time, and we’re looking…
user feedback growth
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How user feedback can help you grow

Every business will grapple with growth at some point in time. Maybe growth has slowed down, and you’re not sure how to jump start it again? Maybe you’re growing too fast, and you’re not sure what to focus on? No one can see the future,…
Marin Software Customer Thermometer case study
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How Marin Software obtains actionable customer feedback

The need to understand what customers were thinking is what brought Marin Software to Customer Thermometer, to supercharge their survey workflow. Marin provides an innovative advertising platform that helps organizations harness and unify…
Building customer trust
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How to build customer trust

Making a purchase has always involved some level of customer trust. You trust that the product or service will be as advertised. You trust that the seller will deliver it on time. The seller trusts that you will pay them for their product…
Sales acceleration formula book review
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The Sales Acceleration Formula: Book Review

There are a handful of books, articles and videos that have really helped me on my journey to grow and run the best possible business. Kevin Hale's Stanford lecture, Gail Goodman's keynote and David Skok's blog all leap to mind. I'm now…
CodeTwo and Customer Thermometer

CodeTwo signature integration now available

We bring our brand new CodeTwo email signature integration to you today. This quick and incredibly powerful integration allows CodeTwo users to automatically add Customer Thermometer's 1-click feedback surveys to any emails they send. CodeTwo…
CSAT thought leaders
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CSAT thought leaders you should follow

The relationship between customers, and the companies they buy from, is changing at breakneck speed. There are billions of us now online. We're engaging in a two-way dialogue with brands. The impact of social media is changing nature of…
Freshdesk Customer Thermometer

Freshdesk integration now available

We're delighted to release our 2-way Freshdesk satisfaction survey integration today. This simple but powerful integration allows Freshdesk users to embed Customer Thermometer's 1-click, in-ticket surveys into their emails. Freshdesk users…
customer testimonials feather in circle
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How we source our high converting customer testimonials

“It’s super easy to set up and it really saved us a lot of time, and definitely a lot of money. I’m very pleased.” That’s a quote from just one of our many flattering customer testimonials. Sounds much better coming from them instead…
Indeed Prime is directly targeted to address the growing need for technical talent in a variety of industries.

Indeed Prime's Candidate Satisfaction Survey

Indeed Prime recently launched with a whole new approach to their candidate satisfaction survey. We interviewed Crystal Zilliox, Manager of the Indeed Prime Talent Services Team, to find out more ... Indeed Prime is an exclusive service…
brilliant help moments away

Our shiny new Customer Thermometer User Guide

Customer Thermometer is now close to its 7th birthday. Over that time the app has changed a lot... we've added new features, added new integration partners and have refined the look and feel. This process will continue for years to come. Whilst…