Customer Thermometer News & Press

We believe that companies tend to get comfortable doing the same thing as each other. Replicating what other firms are doing, and making only tiny changes to their survey approach in the face of extreme customer apathy are examples of that. But the survey industry is undergoing dramatic changes, and companies are now desperate to find new ways to get feedback in an environment where survey engagement is so low.

In order to spread our message about a fresher, more relevant way of doing surveys, we undertake regular press activity and contribute to the customer feedback debate. Here’s where to find all the latest Customer Thermometer news, press articles and mentions. From articles about us in the International Business Times, the Telegraph and MyCustomer, through to coverage in GetApp and AppStorm, you’ll find all things Customer Thermometer news related in this section of the blog.

Customer Thermometer 1.7.1 launches more fabulous features

Customer Thermometer survey app launches more fabulous 1-click survey features Hi – it’s the Customer Thermometer team once again excited to bring you yet more functionality we hope will make your lives even easier when using the service. Unsubscribes As…

How to display live Customer Thermometer results on your Facebook page

Customer Thermometer's embeddable widget allows you to publish your survey response results to the public. More specifically - to your customers. In our initial release a couple of weeks ago, there is a single widget available, which displays…

Customer Thermometer reviewed by the Busy Bee Cleaning Company

The Busy Bee Cleaning Company has been using Customer Thermometer for over a year now and I think it's fair to say we've found a fan of the service! The founder and owner of the business, Alonzo Adams asked us whether he could provide a testimonial…

Customer Thermometer plans a huge new release of functionality!

Since we started Customer Thermometer back in January 2011, simplicity has always been our ethos - simplicity for our users and simplicity for Thermometer respondents. Despite that ethos, we've always wanted to keep developing the application…

New corporate Outlook functionality released

New corporate Outlook functionality released Late last week, we launched v 1.6.1 of Customer Thermometer - which contains a brand new HTML only Thermometer template. This means that if you are sending emails into or within a corporate environment,…

Customer Thermometer goes festive for the holiday season

Brighten up your customer experience surveys with our Christmas icons! Earlier today, the Customer Thermometer team did the equivalent of switching on our Christmas lights... We have added 3 sets of Christmas icons which will be available…

Customer Thermometer launches v1.6

The evolution continues, thanks to customer feedback We’re excited to announce that v1.6 of Customer Thermometer has just gone live. Below, we’ve listed the new functionality that’s now available. There's also a video demo to show…

Customer Thermometer releases v1.5

Despite yesterday being April Fools day, it was a great day for Customer Thermometer. After a few weeks of listening to feedback, planning and coding, we are proud to release Customer Thermometer v1.5 which is now available to you when you log…

Customer Thermometer releases v1.4

Yesterday, after much thought and customer consultation, Customer Thermometer v1.4 was released to the live application. We have just turned a year old and have learnt a lot from our customers over the last year. Thousands of Thermometers have…
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How to beat the big boys at marketing & customer service

How to beat the big boys at marketing & customer service In this episode of Customer Thermometer TV, renowned author, blogger & speaker David Meerman Scott explains why the worlds of marketing and customer service are colliding –…
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How to stop 56% of your staff leaving you in the next year

Are your staff leaving you? Employee satisfaction is key In Episode 4 of Customer Thermometer TV, Mark Copeman talks to the founder of Fairley & Associates and the architect of the Design Industry Voices survey, Rachel Fairley who has…